As each piece is handcrafted using traditional ICH techniques, slight natural variations may exist in glaze textures, wood grain patterns, or embroidery stitch density – these "imperfections" are proof of authentic artisanry.

We accept returns for unused, undamaged items in original packaging:

• 7 Days : Free return for defects; non-defective returns require return shipping

• 30 Days : Only accept damage during transit or significant product mismatch

• Non-Returnable : Custom orders, clearance products
  Steps : Contact Us → Ship to our address → Refund within 3 business days after inspection

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• Regular Items : e.g. silk embroidered scarves, bamboo tea sets – restocked every 1-2 months (subscribe for restock alerts)

• Limited Editions : e.g. signed lacquerware, unique wood carvings – may not be reproduced once sold out

• Custom Orders : Some items can be custom-made via Us (production lead time: 2-6 months)

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.